Effective date: April 9, 2026

Last updated: April 9, 2026

At Mehraban Auto Sales, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact our team, request information, submit a financing inquiry, book a test drive, or use any of our services.

We believe transparency is an important part of building trust. For that reason, we want you to understand what information we may collect, why we collect it, and how it may be used in connection with our dealership operations.

Who We Are

Mehraban Auto Sales is a used vehicle dealership based in Mississauga, Ontario, Canada. We provide vehicle sales-related information and services, including inventory browsing, financing inquiries, trade-in support, appointment booking, and customer assistance through our website and dealership operations.

Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain technical information that is collected automatically when you use our website.

Information You Provide Directly

Depending on how you interact with our website or dealership, we may collect:

• Full name
• Phone number
• Email address
• Mailing address
• Vehicle preferences
• Trade-in vehicle details
• Appointment or test drive request details
• Financing inquiry details
• Employment and income information submitted through financing forms
• Identification or supporting documents, where required
• Any other information you provide through forms, email, phone, or direct communication

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visit
• Referral source
• Website usage data
• Cookie and analytics information

Under PIPEDA, businesses must collect, use, and disclose personal information by fair and lawful means, with consent, and only for stated and reasonable purposes. (Office of the Privacy Commissioner)

How We Use Your Information

We may use your personal information for legitimate business purposes, including to:

• Respond to your inquiries
• Provide information about available vehicles
• Schedule appointments or test drives
• Process trade-in requests
• Review and respond to financing inquiries
• Share financing-related information with lenders or finance partners when requested by you
• Verify information submitted through our forms
• Improve our website, services, and customer experience
• Maintain security and prevent fraud
• Comply with legal, regulatory, and record-keeping obligations
• Send service-related communications
• Send promotional emails or messages where permitted by law or where proper consent has been obtained

If your business sends commercial electronic messages such as promotional emails or texts in Canada, CASL generally requires consent. (Innovation Canada)

Consent

By submitting your personal information through our website, forms, or dealership communications, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy, unless otherwise required or permitted by law.

Where required, we will seek appropriate consent before using your information for marketing communications or before sharing sensitive information with third parties for financing or related services.

You may withdraw your consent in certain circumstances, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide some services to you.

Financing and Credit-Related Information

If you submit a financing application or request financing assistance, we may collect additional information that is necessary to review your request and connect you with finance providers or lenders.

This information may include employment, income, housing, identification, and credit-related details. Such information will only be collected, used, or shared as necessary for financing evaluation, identity verification, fraud prevention, legal compliance, and related dealership operations.

Consent is especially important for credit-related handling. The Office of the Privacy Commissioner has published findings involving an automobile dealer that performed credit checks without proper consent, which highlights why consent language and process matter. (Office of the Privacy Commissioner)

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations where reasonably necessary:

• With lenders, leasing companies, or financing partners when you request financing assistance
• With technology, website hosting, CRM, analytics, and communication service providers who support our operations
• With service providers who help us manage appointments, website forms, or customer communications
• With legal, regulatory, or government authorities when required by law
• With professional advisors, including legal, accounting, or compliance advisors where necessary
• In connection with a business transaction, restructuring, or sale, where legally permitted

Any such disclosure will be limited to what is reasonably necessary for the intended purpose.

Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand visitor behaviour, measure traffic, and enhance user experience.

These technologies may help us understand how users navigate our website, which pages perform best, and how we can improve our content and services.

You can usually manage cookie preferences through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, secure systems, restricted internal access, and reasonable operational procedures designed to protect the information we hold.

While we take privacy and security seriously, no website, online platform, email transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, users should also take care when submitting information online.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including business, legal, compliance, dispute resolution, fraud prevention, and record-keeping purposes.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise protect it in accordance with applicable legal and operational requirements.

Access to Your Personal Information

You may have the right to request access to the personal information we hold about you and to request correction of inaccurate or outdated information, subject to legal exceptions and identity verification requirements.

The Office of the Privacy Commissioner states that, in general, organizations subject to PIPEDA must provide individuals access to their personal information at free or minimal cost within 30 days, subject to the law's rules and exceptions. (Office of the Privacy Commissioner)

If you would like to request access or correction, please contact us using the contact details listed below.

Third-Party Websites

Our website may contain links to third-party websites, tools, lenders, platforms, or service providers. These third-party websites operate independently and have their own privacy practices.

We are not responsible for the privacy, content, terms, or security practices of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from minors through our website for dealership transactions.

If we become aware that personal information has been submitted inappropriately, we will take reasonable steps to remove it where required.

Marketing Communications

If you choose to receive marketing or promotional communications from us, we may send you information about inventory, promotions, dealership updates, or related offers.

You may unsubscribe or opt out of promotional emails or other marketing communications at any time by using the unsubscribe option where available or by contacting us directly.

Canadian anti-spam rules generally require consent before sending commercial electronic messages. (Innovation Canada)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted will mean you accept the updated version to the extent permitted by law.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Mehraban Auto Sales

6610 Turner Valley Road

Mississauga, ON L5N 2P1

Phone: (647) 553-3688

Email: Mbauto1919@outlook.com